5z7 Terms & Conditions

To register with 5z7, you must be at least 21 years of age. By completing the registration process, you represent and warrant that you meet this requirement. 5z7 reserves the right to request documentary proof of age at any time. Accounts where age verification cannot be satisfied will be suspended pending further review and any balance may be withheld.

You must provide accurate, complete, and truthful information when registering your account. This includes your full legal name, date of birth, mobile number, and any other details requested during the registration process. Providing false, misleading, or incomplete registration information is a material breach of this Agreement and may result in immediate account termination and forfeiture of any balance held.

Each individual may hold only one active account on 5z7. Operating multiple accounts — whether under the same identity or different identities — is strictly prohibited. Where duplicate accounts are identified, 5z7 may merge, suspend, or permanently close the accounts in question and any bonuses or promotional funds associated with those accounts will be forfeited without compensation.

5z7 may require players to complete a Know Your Customer (KYC) verification process before processing withdrawals or at any point during the account lifecycle. Verification may require submission of a government-issued photo ID (such as a National ID card or passport) and proof of ownership of the payment method used. Failure to complete verification within a reasonable timeframe may result in account restriction.

5z7 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following local payment methods: bKash, Nagad, Rocket, and Upay. All transactions are settled in BDT. No cryptocurrency, international wire transfer, or foreign currency deposit is accepted at this time. The minimum deposit amount is ৳300. Minimum withdrawal thresholds are displayed in the account cashier at the time of the request.

Deposits made via bKash, Nagad, Rocket, or Upay are typically credited to your 5z7 balance instantly upon confirmation by the payment provider. 5z7 is not responsible for delays caused by payment provider outages, network interruptions, or maintenance windows on the payment provider's side. If a deposit is not reflected within 30 minutes, please contact our support team with your transaction reference number.

Withdrawals are processed to the same payment method used for the most recent deposit, subject to the completion of any applicable KYC requirements. 5z7 aims to process approved withdrawal requests within 24 hours of submission. Processing times may be longer during peak periods, public holidays (including Eid), or where additional verification is required. 5z7 reserves the right to apply a withdrawal fee in exceptional circumstances, which will be disclosed prior to confirmation.

All funds deposited must belong solely to you. Deposits made using payment accounts registered to third parties, or funds derived from any unlawful activity, are strictly prohibited. Where 5z7 has reasonable grounds to suspect a deposit originates from a third-party source or unlawful activity, the account will be frozen pending investigation and the relevant funds may be withheld or returned.

All bonuses, free spins, cashback offers, and promotional credits offered by 5z7 are subject to wagering requirements and any additional terms communicated at the time the promotion is made available. Where a conflict exists between a specific promotion's terms and this Agreement, the specific promotion's terms will take precedence for that promotion only.

Bonus funds and any winnings generated from bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier for each promotion is stated clearly in that promotion's individual terms. Placing bets that do not comply with the stated eligible games or minimum odds will not contribute toward the wagering requirement. 5z7 reserves the right to void bonuses where abuse or exploitation is detected.

Welcome bonuses and new-player promotions are available once per household, IP address, device, or payment method. Players found to have claimed the same promotion multiple times via different accounts will have duplicate bonus funds removed and the associated accounts may be permanently closed.

5z7 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Promotions are not available in jurisdictions where offering them would be contrary to applicable law. The availability of any promotion does not constitute a legally binding offer beyond the specific terms stated for that promotion.

Games available on 5z7 are supplied by third-party studios including, but not limited to, Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, Hacksaw Gaming, and Nolimit City. Each game is governed by its own rules as published by the respective provider. By playing any game on 5z7, you agree to the rules of that game. In the event of a dispute about a game outcome, the game provider's server logs will be treated as the definitive record.

In the event of a game malfunction, software error, or system failure, any bets placed during the period of malfunction are considered void and stakes will be returned. Malfunction voids all pays and play. 5z7 is not liable for any loss, including winnings that would have been payable but for a technical failure. If you experience a suspected malfunction during play, stop playing and contact support immediately.

The use of any automated betting software, bot, script, artificial intelligence tool, or any other technology designed to generate automated play on 5z7 is strictly prohibited. Players must not engage in any form of arbitrage betting, match-fixing exploitation, or collusion with other players or third parties. Any account found to be using prohibited strategies will be permanently closed and balances forfeited.

5z7 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to circumstances where: (a) the player has breached any provision of this Agreement; (b) 5z7 has reasonable grounds to suspect fraud, money laundering, or other unlawful activity; (c) the player has provided false information during registration or verification; (d) continued operation of the account poses a risk to the integrity of the Platform or to other players.

You may close your account at any time by contacting our support team at [email protected]. Upon closure, any remaining real-money balance (after deduction of applicable bonus funds subject to outstanding wagering requirements) will be returned to your registered payment method within 5 business days, subject to completed KYC verification.